WebEBay knows it. I called eBay about this and they have a new system in place. If an item gets broken in transit- have the item returned to you. Then file the claim and pay the customer once you receive it back. Finally file a subsidiary claim through eBay and they’ll give you the return shipping back. WebApr 25, 2024 · Tue Apr 26 14:33:55 2024. For any damage claim, the buyer’s claim is with the seller. The seller’s claim is with the carrier (usually insurance). The challenge is to get the buyer to cooperate in seller filing any claim. And eBay’s claim is that they have nothing whatsoever to do with it, because ‘you’ picked the clumsy carrier.
eBay: Global Shipping Program
WebWe would like to show you a description here but the site won’t allow us. WebWhen an item doesn't arrive or you need to return something: Open a request to let the seller know that your item hasn't arrived, or that you want to return it. Try to work things out – we ask sellers to respond within 3 business days and resolve your request. Ask eBay … The condition of the returned item is important, so repack it carefully. If you … When the seller accepts your return request, you'll either receive a return … If the buyer wants to return an item to you, your options for responding depend on … ouke monshou
How to Return an Item on eBay If It
WebAsk for pictures of all sides of the box, the packaging materials, and the damaged item. Open a claim with Fedex for the damage and upload the photos. Tell the buyer to keep all packaging materials as letting them keep it is up to fedex, not you. Sometimes they will come and take the item, other times they wont. WebThe process can’t be simpler—all we want you to do is: Sign in to your DoNotPay account Navigate to the Late Delivery Refund service Pick the courier with which you are experiencing the issue Provide more details … WebHere's how: Go to your Purchases. - opens in new window or tab. and find the item. From the More actions dropdown menu, select See request details and then Close your request. Select your reason for closing the return from the dropdown, and add details if you want to. Select Confirm. rodry squishmallow